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[Resolved] Content from custom field not appearing on page

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by rashanT 4 years, 12 months ago.

Assisted by: Luo Yang.

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#1718517

Tell us what you are trying to do?

I am trying to add an Elementor block to a search archive page that I have built. For some reason, the content for the custom fields is not appearing. I can see the content in Elementor and even in the gutenberg editor in the toolset block. But the content will not appear in the preview or on the page itself. Additionally, the search items are not appearing in the search select field. As with the custom fields, I can see the information in the editor but not on the page or in the preview.

Here is the page that I am referring to: hidden link

Is there any documentation that you are following?

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https://toolset.com/course-lesson/using-toolset-with-elementor-page-builder/
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hidden link
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Is there a similar example that we can see?

What is the link to your site?

This is the page that I have published with the issue: hidden link

Thank you in advance!

Rashan

#1718999

Dear Rashan,

The problem you mentioned above is abnormal, please check these in your website:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, and test again

3) Also check if there is any PHP error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

4) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1721373

Thanks for the details, I am downloading the files, will update here if find anything

#1721517
network-error.JPG

I have tried to download the files you provided, but keeps on getting errors when it is about downloading 200M, see screenshot, please put those files into Google drive disk, and share the link, thanks

#1723933

My issue is resolved now. Thank you!