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[Resolved] Connection lost. Saving has been disabled until you’re reconnected

This support ticket is created 8 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 8 years ago.

Assisted by: Luo Yang.

Author
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#387028

I am trying to: follow this article: https://toolset.com/learn/create-an-ecommerce-wordpress-site/product-categories-slider/

Step 4: Adding a slider to a page is the problem.
I create a new page with title. Then insert the shortcode for the view and click publish.

I expected to see: It publish and reload the edit page screen

Instead, I got: Loading takes over 1 minute and can sometime see this message at the top: "Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case."

From there, trying to edit the page results in the blank white page.

I can view the page with the correct content except for the styling is missing.

#387038

I turned on logging and now I see a white screen with:
Fatal error: Maximum execution time of 45 seconds exceeded in /home/honorlife/public_html/wp-content/plugins/wp-views/embedded/toolset/toolset-common/wplogger.php on line 0

This appears after trying to publish the new page with the view's shortcode.

#387412

Dear roderick,

You are using an old version of Views, please try these:
1) Update all toolset plugins to the latest version and test again, you can download them here:
https://toolset.com/account/downloads/

2) Deactivate other plugins and switch to word press default theme, and test again

3) enable PHP debug mode, copy/paste the debug logs here:
https://toolset.com/documentation/user-guides/debugging-types-and-views/
PHP Debugging

In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.