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[Resolved] Carousel Slider not displaying correct image sizes in first page load

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 28 replies, has 3 voices.

Last updated by Minesh 4 years, 7 months ago.

Assisted by: Minesh.

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#1334921

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I do not have any solution to share as I do not able to reproduce the issue on my localhost as well as another thing is that we do not have control on thrird-party servers (godaddy). In addition to that, I do not see any other user reported the same issue.

As you already mentioned - using nocache=1 should be the only option here for now.
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#1336177

I don't think this is just due to Godaddy hosting, There are 9 admin-ajax.php calls, this is not normal.

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#1336333

Hello,

Minesh is on holiday, will back tomorrow, you will get the answer when he is back.

#1337295

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The only way to check this and confirm that the issue is from GoDaddy is I need duplicator copy of your site and I will try to deploy on my local test install and I will see if I can able to reproduce the issue which is currently there on first time page load:

Can you please send me duplicator copy of your install:
https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#1337305
#1337309

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm asking for duplicator copy of your site not the access details.

Please check the following Doc and send me copy of your site by following the following Doc:
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private.

#1337365

Ok, here are the Duplicator files:

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#1337883

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - I've installed the duplicator package on your local test install and as suspected the slider just works perfectly fine.

Please check the following video:
=> hidden link

#1337967

And there's not 7 or 8 calls to admin-ajax.php?

#1338387

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Those multiple admin-ajax.php requests were fired due to cache settings of the view "Pre-load the next and previous pages - avoids loading delays when users move between pages " setting available under section :
=> Pagination enabled with automatic AJAX transition => Advanced Options => Cache and preload.

Please check the following screenshot:
=> hidden link

I just unchecked that option setting checkbox and now I can see single admin-ajax.php request at a time:
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#1338461

So this is normal,? To keep loading and loading admin-ajax.php requests like this? I unchecked those options too:

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#1338529

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes - this is expected behavior and normal.

#1338625

But you said "Those multiple admin-ajax.php requests were fired due to cache settings of the view "Pre-load the next and previous pages" and I've turned off those settings.

#1338635

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

"Those multiple admin-ajax.php requests were fired due to cache settings of the view "Pre-load the next and previous pages"
=> I mean to say, multiple those multiple admin-ajax.php requests at a time.

If "Pre-load the next and previous pages" cache option is activated, you will see multiple admin-ajax.php requests at a time and if this option is disabled admin-ajax.php will be fired one by one with each slider transition. You can check the admin-ajax.php request with both disable and enabling the "Pre-load the next and previous pages" cache option and you will see what I mean.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.