I am trying to:
I disabled the page titles in my theme, and then created a section template in Elementor which is just a full width box with the page title. I then included the shortcode for this section template in my theme. It works on every page.
But, when I try and use it on a content template inside Toolset, it doesn't appear. It's like the shortcode isn't parsed at all. I know the hook is being parsed, as I wrote "Hello" after the shortcode, and that appears.
Hello. Thank you for contacting the Toolset support.
As I understand - you created the section template in Elementor and using elementor shortcode you added that elementor shortcode to display the section template output to the content template you created with views - if this is correct:
We already mentioned with our Docs - this is a limitation
do not insert an Elementor Template into a View’s Loop Item or Content Template.
If the issue is exactly what I shared, then you need to make a choice that either you should go for view's content template or go for the Elementor's template.
If you can share admin access and problem URL where I can see the issue and what is your expected results - I will try to check and see if there is any other possibility or workaround to share.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
