Can't register Toolset

Problem:

I'm trying to register Toolset after a fresh install and it's not accepting the key in my account.

Solution:

Please make sure you are using the latest version of Toolset Types plugins, you can download it here:

Relevant Documentation:

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Assisted by: Luo Yang.

Author

Posts

September 8, 2020 at 7:23 pm #1769737

JorgeE7101

I'm trying to register Toolset after a fresh install and it's not accepting the key in my account.

I'm getting a "A valid URL was not provided."

Could you please help me out?

Thanks.

September 9, 2020 at 7:34 am #1770143

Luo Yang

Hello,

The problem you mentioned above is abnormal.

I have searched in Toolset Types plugin source codes, there isn't any codes using: "A valid URL was not provided."

Please check these:
1) Make sure you are using the latest version of Toolset Types plugins, you can download it here:
https://toolset.com/account/downloads/
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020
3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
4) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

September 9, 2020 at 10:07 am #1770509

JorgeE7101

Hi Luo,

I had Types: Version 3.3.10, so I updated it to Version 3.3.13 and then I could register the site.

My issue is now resolved. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.