Cannot add a new view after the 2.9.2 update

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic is split from https://toolset.com/forums/topic/some-views-are-not-working-after-plugin-update/

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Tagged: Toolset Maps, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 2 months ago.

Assisted by: Luo Yang.

Author

Posts

September 17, 2019 at 2:35 am #1341625

krishna-praveenM

Cannot add a new view after the 2.9.2 update. After I create a new view and try working with the loop editor nothing happens. Most of the functions are unresponsive. The codes remain frozen. I tried switching themes to the default word press theme and it did not help. Is there a way I can revert the previous version. Please help resolve this issue.
Thanks

September 17, 2019 at 3:03 am #1341627

Luo Yang

Hello,

You can download the previous version of Views plugin here:
https://toolset.com/download/toolset-views/#changelog

And we recommend to use the latest version of Toolset plugins, the problem you mentioned above is abnormal, I suggest you try these:
1) Clear your browser cache or try with another browser, and test again
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, and test again
3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
4) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/