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[Resolved] Button cannot be showed properly from Content Template

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 4 years, 4 months ago.

Assisted by: Luo Yang.

Author
Posts
#1811427
Screenshot 2020-10-15 at 12.30.15 AM.png
Screenshot 2020-10-14 at 12.01.28 PM.png

Dear Sir/Madam,

I try to insert a button into a content template, it is showed from backend but it can't be shown properly from the front-end.

There is no problem if I insert the button into the page/post.

Here is the page including the content template hidden link

Best regards,

Kelvin.

#1812055

Hello,

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1819647

Please provide the installer.php file link too, thanks

#1819723
ts-button.JPG

Thanks for the details, the problem is that button is not a Toolset Button block, it seems to be a button block from other plugin "GenerateBlocks".

You can replace it with Toolset Button and test again, more help:
https://toolset.com/block-item/button/

It works fine in my localhost, see my screenshot

#1821189
Screenshot 2020-10-22 at 10.28.16 PM.png
Screenshot 2020-10-22 at 10.26.25 PM.png

Dear Luo Yang,

Thanks for your reply. Button issue solve. I have another element pure HTML but it does apply the Typography setting, I review the inspector, it doesn't look like causing by 3rd part plugins or theme, I am not sure whether it is toolset or wp. any suggestion?

Best regards,

Kelvin

New threads created by Luo Yang and linked to this one are listed below:

https://toolset.com/forums/topic/have-another-element-pure-html-but-it-does-apply-the-typography-setting/

#1821835

Per our support policy, we prefer one ticket one question, for the new question, please check the new thread:
https://toolset.com/forums/topic/have-another-element-pure-html-but-it-does-apply-the-typography-setting/