[Resolved] Building a form

[Author]

Posts

[benV]

Tell us what you are trying to do?
I am trying to build a contact form for my website.
Is there any documentation that you are following?
I had a thread going with Shane, but I took too long getting back to him on it and it is not closed. Also, I have changed from a local website to an online website so that I can give access to the site for added instruction.
Is there a similar example that we can see?
I am happy to give access to my site. Just tell me how to do so.
What is the link to your site?
guysinthezone.com

[Nigel]

Can you describe what you've done so far to create the form?

What's not working?

I'll set the next reply as private so that you can share site credentials.

[Luo Yang]

Hello,

I can login into your website, and have done below modifications in your website.

1) Dashboard-> Toolset-> Access Control-> Toolset Forms, in section "Post Forms Frontend Access", enable option "Create Custom Post with the Form "Contact Form"" for user role "Guest".
So Guest user can use this post form to create new "Contact" posts in frontend.
More help:
https://toolset.com/course-lesson/controlling-access-to-front-end-forms/

2) Create a new page "Contact us", and display the post form "Contact Form", test it in frontend:
hidden link

It works fine, please check if it is what you want.

[benV]

We must be getting close. That is a nice looking form!

I am attaching to you the warning that I get when I submit the form one time. When I get the warning and then ignore it, it sends and I get the thank you.

What I receive in my inbox from the form is an email with no body content.

What do you suggest?

Thank you for all the help with this!

Ben

[Luo Yang]

You need to setup the email notification manually, for example:
Edit the post form "Contact Form":
hidden link

In section "E-mail Notifications", click item "Thanks for contacting us", and follow our document to setup the email settings, I have setup a demo in your website, see my screenshot: email3.JPG

More help:
https://toolset.com/course-lesson/send-notifications-when-someone-submits-the-form/

[Luo Yang]

Since you are using other cache plugin, I have done below modifications in your website:
Dashboard-> WP-Optimize-> Advanced settings
in section "URLs to exclude from caching", add the "contact us" page URL: /contact-us/

So this plugin should not cache that page and Toolset post form in frontend.

[benV]

Hello Luo,

Thank you for the help so far.

However, I am still very confused by how to do this contact form. I was able to make your suggestions work. However, it resulted in a strange contact form. It required that my visitors input my email address in order to send it to me. I just want them to input their name, their email, and their message (body). There appears to be the option of having a fixed "To" address, but this does not work for me.

So, I played around and used settings that seemed like they should work. I disabled one of the two existing "E-mail Notifications" options and am trying to use just one, as it seems to me that it is designed to be used this way. However, with the settings you'll see in the attached image, it does not work. Perhaps if you explained to my why it doesn't work, I will be able to learn the tricks to making a contact form.

Thank you,

Ben

[Luo Yang]

You just need to setup two email notifications in the post form:
1) One sends to the visitor
2) Another sends to the admin user with specific email address

I have done below modifications in your website:
Edit the post form:
hidden link
Edit the item "Website Inquiry", change the email address to: ben@guysinthe****.com

Please test again, check if you can get the emails, and you might need to check it in your email spam folder.