Tell us what you are trying to do?
Hello, I had a separate ticket with this, but we're struggling to get our Toolset blog features turned on - we were advised to turn Disable Gutenberg off, but we continue to struggle - can we please get more assistance?
Is there any documentation that you are following?
No
Is there a similar example that we can see?
No
What is the link to your site?
hidden link
Hi Max,
Thank you for contacting us and I'd be happy to assist.
I noticed a blog page exists at yourwebsite.com/blog/ and the output seems to be controlled by the active theme.
Have you assigned any WordPress Archive for a blog page?
( ref: https://toolset.com/course-lesson/creating-a-custom-archive-page/ )
You're welcome to share more specific details about the difficulty that you're having along with a temporary admin user access details.
Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.
regards,
Waqar
Hi Max,
Thank you for sharing the admin access.
Although for support related to the theme's features and templates, we recommend consulting the theme author, for the most accurate and up-to-date information. But, we also do our best to point in the right direction whenever possible.
I've looked into the theme's settings in the admin area, but couldn't find any option to disable the non-Toolset blog/loop section.
If you could share a copy of your "H-Code" theme, I'll be in a better position to test and guide you accordingly.
I'm setting your next reply as private again and you can use any file sharing service like Google Drive, One Drive, Dropbox, etc for sharing the theme files.
regards,
Waqar
Hi Max,
Thank you for sharing the theme files.
I noticed that the theme outputs the content of the blog page in a slightly different way than usual themes, due to which you'll need to make some changes to its template file, in order to remove the non-Toolset blog/loop part.
From your parent "h-code" theme folder copy the file "content.php" from "h-code/templates/index-content", and paste in the child theme folder "h-code-child", making sure that folder structure remains the same ( i.e. h-code-child/templates/index-content/ ).
In that copied file, you can remove all the code starting from line# 75 - 188, so that the "while" and "endwhile" block is empty:
while ( have_posts() ) : the_post();
endwhile;
Note: These instructions are for the latest theme files that you've shared, so please follow them after updating the theme to this version.
Important: As much as we would like to help, I'm afraid, 1-1 troubleshooting and customization assistance around the theme's code is something that is beyond the scope of the support that we can provide.
( ref: https://toolset.com/toolset-support-policy/ )
For questions related to the theme's code and templates, it would be best to consult the theme's official support.
I hope this helps.
regards,
Waqar
My issue is resolved now. Thank you!
