Block editor hangs when I try to "Add to Reusable Blocks"

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic is split from https://toolset.com/forums/topic/blocks-view-need-to-limit-or-records-returned/

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Tagged: Toolset Blocks

This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 4 years, 9 months ago.

Assisted by: Luo Yang.

Author

Posts

March 17, 2020 at 10:15 pm #1554167

Daniel Stadeli

Toolset appears to be hanging when you select "Add to reusable Blocks". I need to completely remove the view block and add it again in order for this to work.

March 18, 2020 at 3:58 am #1554323

Luo Yang

Hello,

The problem you mentioned above is abnormal, I have tried it in my localhost, it works fine.

Please try these:

1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

4) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

March 23, 2020 at 3:56 am #1559367

Luo Yang

Thanks for the details, I can install the duplictor package in my localhost with a fresh WordPress installation, here are detail steps I tried:
1) Edit page "PinkySpy won't say Goodbye!"
2) In view block, try to add the image block and custom HTML block as reusable block, it works fine, and I don't see any JS errors in Chrome browser console window, see screenshot reusable-block.JPG.
Is there anything missing?

It might be a server or browser cache problem, I suggest check these:
1) Your webserver satisfies Toolset server requirements:
https://toolset.com/toolset-requirements/

2) Clear your browser cache and test again.

If you need assistance to locate the problem, please provide a test site with the same problem, fill below private message box with login details and FTP access. I need to test and debug it in a live website, thanks