[Resolved] Archive pages in second language are blank after updating Types 2.3.2 to 3.0.2

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[christophW-2]

We have a page with toolset and WPML. For example an archive page looks like this:

German: hidden link
English: hidden link (see screenshot-1, because it's not showing anymore)

After updating Types from 2.3.2 to 3.0.2, all the English archive pages are completely blank. The archive pages in German are still ok.

Regards
Christoph

[Luo Yang]

Dear Christoph,

I have checked the HTML source codes of page:
view-source:hidden link

It is not ended with </html>, but a div tag:

<div id="page-container">

There should be some PHP errors occur in your website, please check these:
1) Deactivate other plugins and switch to wordpress default theme
2) Follow our document to enable the debug mode, copy/paste the debug logs here:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

[christophW-2]

Hello Lua Yang

I enabled the debugging... here is the error message:

[11-Jul-2018 07:18:08 UTC] PHP Warning: array_key_exists(): The first argument should be either a string or an integer in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/media/service.php on line 25
[11-Jul-2018 07:18:08 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/vendor/toolset/toolset-common/utility/utils.php on line 266
[11-Jul-2018 07:18:08 UTC] PHP Warning: parse_url() expects parameter 1 to be string, array given in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/vendor/toolset/toolset-common/utility/utils.php on line 270
[11-Jul-2018 07:18:08 UTC] PHP Warning: Illegal offset type in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/media/service.php on line 35
[11-Jul-2018 07:18:08 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to Types_Field_Type_Image_View_Frontend::handle_registered_image() must implement interface Types_Interface_Media, null given, called in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php on line 120 and defined in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php:141
Stack trace:
#0 /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php(120): Types_Field_Type_Image_View_Frontend->handle_registered_image(NULL)
#1 /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php(82): Types_Field_Type_Image_View_Frontend->get_images()
#2 /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/view.php(42): Types_Field_Type_Image_View_Frontend->get_value()
# in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php on line 141
[11-Jul-2018 07:18:11 UTC] PHP Warning: array_key_exists(): The first argument should be either a string or an integer in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/media/service.php on line 25
[11-Jul-2018 07:18:11 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/vendor/toolset/toolset-common/utility/utils.php on line 266
[11-Jul-2018 07:18:11 UTC] PHP Warning: parse_url() expects parameter 1 to be string, array given in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/vendor/toolset/toolset-common/utility/utils.php on line 270
[11-Jul-2018 07:18:11 UTC] PHP Warning: Illegal offset type in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/media/service.php on line 35
[11-Jul-2018 07:18:11 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to Types_Field_Type_Image_View_Frontend::handle_registered_image() must implement interface Types_Interface_Media, null given, called in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php on line 120 and defined in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php:141
Stack trace:
#0 /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php(120): Types_Field_Type_Image_View_Frontend->handle_registered_image(NULL)
#1 /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php(82): Types_Field_Type_Image_View_Frontend->get_images()
#2 /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/view.php(42): Types_Field_Type_Image_View_Frontend->get_value()
# in /home/www/web67/html/amackerschmidag_wordpress/wp-content/plugins/types/application/models/field/type/image/view/frontend.php on line 141

Any ideas? It's only in the second language, the main language works without problem.

Regards
Christoph

[Luo Yang]

Have you tried to deactivate other plugins and switch theme?
We need to check if it is a compatibility problem.

If the problem still persists, since the problem is related with the uploaded images files, please provide a copy of your website in below "private detail box", I need to duplicate the same problem and debug it in my localhost, thanks

[Luo Yang]

Thanks for the details, I am downloading the files, will feedback if there is anything found

[Luo Yang]

I can duplicate the problem, and have escalated this thread, will update here if there is anything news

[Luo Yang]

Here is the feedback from our developers
There are two kinds of issue in your website:
1) Types plugin
2) Layouts plugin

For the issue of Types plugin, please try these:
1) Backup your website database
2) Run below SQL query:

DELETE FROM wp08am_postmeta WHERE meta_key = 'wpcf-maschinenbild' AND meta_value LIKE 'a:1:%';

This will remove the corrupted data and will make the archive page work again.

[christophW-2]

Hello Luo Yang

Thanks for your feedback. I tried the SQL Query and the archive pages worked again. However, when I edit the English version of a machine of one of these categories (with the translation editor) and save it, the archive page of these category is blank again.

So the corrupted data are re-inserted in the database again for this category. I can then run the SQL Query again and the archive page is back again, but that doesn't seem to solve the problem.

Thanks for having a closer look.
FYI - I am not in the office from tomorrow until 2nd of August...
Regards Christoph

[Luo Yang]

Please check these:
1) Deactivate other plugins (except Toolset + WPML plugins), switch to wordpress default theme
2) edit the English version of a machine of one of these categories (with the translation editor) and save it

If the problem is fixed, you will need to locate the problem plugin/theme, for example activate other plugins one by one, and repeat the step 2), and test again.

[christophW-2]

Sorry, but this problem only did arrive when updating your plugins to the latest versions... before it worked, with all the used plugins.

[christophW-2]

Ok, I did deactivate all the plugins and switched to the default theme... the problem remains.

[Luo Yang]

I tried these with your database dump file, here are detail steps, please correct me if there is anything missing:
1) Activate all latest version of Toolset plugins + WPML plugins + 2017 theme
2) Dashboard-> WPML-> Taxonomy Translation
Select the taxonomy to translate: "Maschinentypen"
find term "Flexer", edit the English version, and save, see screenshot flexing-machines.PNG

and test it in front-end, it works fine, see screenshot flexing-machines2.PNG.

There isn't the PHP errors and similar problem.

[christophW-2]

You don't have to edit the category itself, but a machine from this category, for example:

- Edit one of the products of the category Flexer (for example the first product in this category - hidden link)
- Make a small change in the English version with the translation editor and save
- Have a look at the Flexer Category Page in English again... its gone.

[Luo Yang]

Thanks for the details, I can duplicate the same problem, and have escalated it, will update this thread if there is anything news.

[christophW-2]

Hello Luo

Your last feedback is two weeks ago - any news about the problem?

Regards
Christoph