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[Resolved] Ajax search not updating results

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by camila 2 years, 6 months ago.

Assisted by: Waqar.

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#2359147

This is somewhat related to a previous post we submitted https://toolset.com/forums/topic/conflict-with-facetwp/

We replaced the search and the posts display with toolset.

Search is working great, but for the posts the results are not updating when the " AJAX results update when visitors change any filter values" option is selected.

Filtering works ok with a submit button, so not sure if we're missing something in the setup.

We've added the shortcodes in a different page as well, thinking maybe one of the other views was conflicting with it but the issue remains.

You should have access to the site with credentials submitted previously. Any help is appreciated.

#2359529

Hi,

Thank you for contacting us and I'd be happy to assist.

I tried to view the "Members" page but the website is password protected.

The access details are removed from the support tickets once they are marked as resolved.

Can you please share temporary admin login details again?

regards,
Waqar

#2360679

Thank you for sharing the admin access.

During troubleshooting, I noticed that in the view "Membership Mailings", the option "Disable the wrapping DIV around the View" was checked.
( screenshot: hidden link )

When AJAX-based operations are enabled, that option should be kept disabled. I've disabled it and the search results are now updating correctly on the "Members" page.

#2360839

Amazing, thank you! (and making a note of that for future projects)