[Resolved] "AJAX results update when user change a filter" doesn't do anything

[Author]

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[Maximiliano Mendieta]

I am trying to: get results updated on the view when user change a filter.

Link to a page where the issue can be seen: hidden link

I expected to see: results updated based on filters aplied.

Instead, I got: nothing. If you change any filter the ajax doesn't execute.

I allready updated everything and deactivated all unrelated plugins and change to default theme, but still doesn't works. Also, I checked the js console and theres is no error displayed.

[Luo Yang]

Hello,

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

[Luo Yang]

Thanks for the details, I am downloading the files, will update here if there is anything found

[Luo Yang]

Here are what I found.

I can import your database dump file in my localhost, with a fresh wordpress installation + the latest version of Toolset plugins + 2019 theme, but there isn't the similar problem, see screenshot, ajax-result.JPG

So it should be a compatibility/server problem of your website, do you get any PHP debug logs? can you share them here?
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

If you need help to locate the problem source, please provide a test site with the same problem, fill below private message box with the website credentials and FTP access.