"AJAX results update when user change a filter" doesn't do anything

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Custom search, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 5 years, 7 months ago.

Assisted by: Luo Yang.

Author

Posts

May 14, 2019 at 6:10 pm #1243745

Maximiliano Mendieta

I am trying to: get results updated on the view when user change a filter.

Link to a page where the issue can be seen: hidden link

I expected to see: results updated based on filters aplied.

Instead, I got: nothing. If you change any filter the ajax doesn't execute.

I allready updated everything and deactivated all unrelated plugins and change to default theme, but still doesn't works. Also, I checked the js console and theres is no error displayed.

May 15, 2019 at 3:28 am #1243887

Luo Yang

Hello,

The problem you mentioned above is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

May 16, 2019 at 2:21 am #1244336

Luo Yang

Thanks for the details, I am downloading the files, will update here if there is anything found

May 16, 2019 at 3:33 am #1244356

Luo Yang

Here are what I found.

I can import your database dump file in my localhost, with a fresh wordpress installation + the latest version of Toolset plugins + 2019 theme, but there isn't the similar problem, see screenshot, ajax-result.JPG

So it should be a compatibility/server problem of your website, do you get any PHP debug logs? can you share them here?
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

If you need help to locate the problem source, please provide a test site with the same problem, fill below private message box with the website credentials and FTP access.