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[Resolved] A content template is not editable

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by katjaL 4 years, 5 months ago.

Assisted by: Waqar.

Author
Posts
#1753271

Suddenly my backend content template doesn't open, it's just a blank page. Enabling debuggind doesn't give any error in display. IMHO I didn't do anything else in previous time than add Toolset block "Text and Fields". But I don't know if that's the reason.

Server log gives
Error 86.60.192.203 500 GET /wp-admin/admin.php?page=ct-editor&ct_id=109&action=edit HTTP/1.1 website.com/wp-admin/admin.php?page=view-templates
Warning 86.60.192.203 (104)Connection reset by peer: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: website.com/wp-admin/admin.php?page=view-

I have pretty much resourcers (memory and time) there, shouldn't be the case.

#1753335
#1753349

Hi there, disabling all plugins and re-installing them solved the issue. I don't know what was the "knot" there, but it's solved now.

#1753351

It would be nice if the url's were hidden, thank you.

#1753465

Thanks for the update and glad that this is sorted out now.

Note: I've removed the website's actual domain references from the public message.

Please feel free to mark this ticket as resolved and start a new one for a different question or concern.

#1754261

My issue is resolved now. Thank you!