Skip Navigation

[Resolved] A content template is not editable

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.14 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 4 replies, has 2 voices.

Last updated by katjaL 4 years, 3 months ago.

Assisted by: Waqar.

Author
Posts
#1753271

Suddenly my backend content template doesn't open, it's just a blank page. Enabling debuggind doesn't give any error in display. IMHO I didn't do anything else in previous time than add Toolset block "Text and Fields". But I don't know if that's the reason.

Server log gives
Error 86.60.192.203 500 GET /wp-admin/admin.php?page=ct-editor&ct_id=109&action=edit HTTP/1.1 website.com/wp-admin/admin.php?page=view-templates
Warning 86.60.192.203 (104)Connection reset by peer: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: website.com/wp-admin/admin.php?page=view-

I have pretty much resourcers (memory and time) there, shouldn't be the case.

#1753335
#1753349

Hi there, disabling all plugins and re-installing them solved the issue. I don't know what was the "knot" there, but it's solved now.

#1753351

It would be nice if the url's were hidden, thank you.

#1753465

Thanks for the update and glad that this is sorted out now.

Note: I've removed the website's actual domain references from the public message.

Please feel free to mark this ticket as resolved and start a new one for a different question or concern.

#1754261

My issue is resolved now. Thank you!