1 of 2 Checkboxes and value are not showing on user registration form

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Toolset Forms, User-registration forms

This topic contains 3 replies, has 2 voices.

Last updated by Waqar 4 years, 10 months ago.

Assisted by: Waqar.

Author

Posts

January 9, 2020 at 10:32 pm #1449657

MargeP6083

I need two separate check boxes for different agreements on user registration form.

Link to a page where the issue can be seen:
hidden link

I expected to see a check box and text under "Please check below after reading..."

Instead, I got blank space.

January 10, 2020 at 8:02 am #1450217

Waqar

Hi Marge,

Thank you for contacting us and I'd be happy to assist.

I was able to reproduce this issue on my test website, which happens when a generic field's slug contains an apostrophe character.

These findings have been shared with the concerned team and I appreciate you brought this forward. I'll keep you updated on the progress through this ticket.

For now, a workaround can be to use "&-#-3-9-;" which is the HTML entity number equivalent of an apostrophe character in the field's slug.
( ref: hidden link - please ignore and remove the "-" characters in the entity number as they are added to avoid the conversion )

For example, currently, the slug is:


I have read and agree to abilityE's Privacy Policy and Terms of Use.

And you can update it to:


I have read and agree to abilityE&-#-3-9-;s Privacy Policy and Terms of Use.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

January 10, 2020 at 5:30 pm #1451349

MargeP6083

Thanks, Waqar! I just removed the apostrophe from the field and all is well!

My issue is resolved now. Thank you!

January 13, 2020 at 6:14 am #1455405

Waqar

Hi Marge,

I'd like to update that thanks to your report, we've added a note about this in our documentation.
https://toolset.com/documentation/user-guides/front-end-forms/inserting-generic-fields-into-forms/

regards,
Waqar