[Resolved] 1 of 2 Checkboxes and value are not showing on user registration form

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This topic contains 3 replies, has 2 voices.

Last updated by Waqar 2 months, 2 weeks ago.

Assigned support staff: Waqar.

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#1449657

I need two separate check boxes for different agreements on user registration form.

Link to a page where the issue can be seen:
hidden link

I expected to see a check box and text under "Please check below after reading..."

Instead, I got blank space.

#1450217

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Marge,

Thank you for contacting us and I'd be happy to assist.

I was able to reproduce this issue on my test website, which happens when a generic field's slug contains an apostrophe character.

These findings have been shared with the concerned team and I appreciate you brought this forward. I'll keep you updated on the progress through this ticket.

For now, a workaround can be to use "&-#-3-9-;" which is the HTML entity number equivalent of an apostrophe character in the field's slug.
( ref: hidden link - please ignore and remove the "-" characters in the entity number as they are added to avoid the conversion )

For example, currently, the slug is:


I have read and agree to abilityE's Privacy Policy and Terms of Use.

And you can update it to:


I have read and agree to abilityE&-#-3-9-;s Privacy Policy and Terms of Use.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

#1451349

Thanks, Waqar! I just removed the apostrophe from the field and all is well!

My issue is resolved now. Thank you!

#1455405

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Marge,

I'd like to update that thanks to your report, we've added a note about this in our documentation.
https://toolset.com/documentation/user-guides/front-end-forms/inserting-generic-fields-into-forms/

regards,
Waqar