Profile: tommyJ-3

tommyJ-3

Support threads created in the last 30 days: 1

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 13 topics - 1 through 13 (of 13 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Product meta texts and Advanced field labels shows in English in Swedish pages 1 2 Started by: tommyJ-3 in: Toolset Professional Support		2	17	1 week ago Nigel
	Impossible to connect to new custom field using Toolset block "Repating Field" Started by: tommyJ-3 in: Toolset Professional Support		2	13	1 month ago Minesh
	Toolset product image behaves differently on newly assigned template Started by: tommyJ-3 in: Toolset Professional Support		2	4	1 year, 5 months ago tommyJ-3
	I have an other problem Started by: tommyJ-3 in: Toolset Professional Support		2	2	1 year, 5 months ago Luo Yang
	Product template not assigned according to conditions Started by: tommyJ-3 in: Toolset Professional Support		2	5	1 year, 5 months ago tommyJ-3
	Compability issue with the YITH featured Video & Audio content plugin Started by: tommyJ-3 in: Toolset Professional Support		2	15	1 year, 5 months ago tommyJ-3
	Custom field default value does not show Started by: tommyJ-3 in: Toolset Professional Support Quick solution available Problem: How to use the default value for the custom fields? Solution: Use a Conditional block and set the default value there when the result is empty. Do the same when the result is not empty and add the content there. Relevant Documentation: https://toolset.com/course-lesson/using-toolset-conditional-block/		2	7	1 year, 6 months ago tommyJ-3
	Block with full width background looks OK in template, but not on product page Started by: tommyJ-3 in: Toolset Professional Support		2	4	1 year, 11 months ago tommyJ-3
	How to display different groups of related products Started by: tommyJ-3 in: Toolset Professional Support		2	7	2 years, 1 month ago tommyJ-3
	How to show multiple instances of downloads Started by: tommyJ-3 in: Toolset Professional Support		2	6	2 years, 1 month ago tommyJ-3
	How to add different downloadable resources like PDF's and files to each product Started by: tommyJ-3 in: Toolset Professional Support		2	4	2 years, 1 month ago tommyJ-3
	How to keep formatting from the short product description field Started by: tommyJ-3 in: Toolset Professional Support Quick solution available Problem: The customer asked how to keep the HTML formatting in content coming from WooCommerce's short description field. Solution: Guided that WooCommerce uses WordPress post excerpts for this field and shared a custom shortcode snippet to get the excerpt. Relevant Documentation: n/a		2	3	2 years, 1 month ago tommyJ-3
	I get a 503 message when trying to edit the product template Started by: tommyJ-3 in: Toolset Professional Support		3	11	2 years, 1 month ago tommyJ-3

Viewing 13 topics - 1 through 13 (of 13 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.