The website was making frequent Toolset requests to /wp-admin/admin-ajax.php, increasing resource usage even on pages without auto-advancing sliders.
Solution:
Review each View for AJAX pagination, automatic sliders, AJAX custom-search updates, front-end sorting, infinite scrolling, or map updates. To identify requests, use the browser’s Network panel, filter for admin-ajax, and inspect each request’s action parameter; Toolset actions use the wpv_ prefix.
A legacy nested View—where a parent View lists taxonomy terms and a child View lists posts assigned to each term—needed to be rebuilt using Toolset Blocks.
Solution:
Nested Views are not supported in the Block Editor, so any Views that require nesting must remain in Legacy mode.
The customer created a view with two query filters: (1) the page must be a subpage of the page on which the view resides, and (2) the custom field "Card Exclude" must not have the value "1." Despite having four subpages, with only one marked as excluded, the view displayed no pages. Additionally, the unchecked state of the checkbox field was not saving a value to the database.
Solution:
The issue stemmed from how checkbox field values were stored in the database. If the checkbox was never saved, it remained absent in the database. If checked and then unchecked, it stored a value of 0, while being checked saved a value of 1. The workaround applied involved manually saving the field as true (1) and then unchecking it to store false (0), allowing the query filter to function correctly. Additionally, two other solutions were suggested:
1- Using a conditional statement in the Loop Editor: [wpv-conditional if="( $(wpcf-exclude-card) ne '1' )"].
2- Custom code in the query to handle cases where the field might be NULL or 0.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
