Profile: lawrenceK

lawrenceK

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 8 topics - 1 through 8 (of 8 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Split: Product view not correctly applied Started by: lawrenceK in: Toolset Professional Support		2	7	5 years, 8 months ago Shane
	Product view not correctly applied 1 2 Started by: lawrenceK in: Toolset Professional Support Quick solution available Problem: The issue here is that the user's product content template is not getting applied to new products. Solution: The issue here is that the user had our Layouts plugin installed and had created a blank product layout. So their new products were being assigned to this blank layout. In this case I would recommend creating your product template with layouts if you intend to continue with layouts. Or secondly you can just disable layouts and then just set your new products to use your previously created content template.		2	19	5 years, 8 months ago lawrenceK
	Site breaks when Toolset plugins are activated Started by: lawrenceK in: Toolset Professional Support		2	9	5 years, 9 months ago lawrenceK
	Is there a way to format site search results? Started by: lawrenceK in: Toolset Professional Support		2	2	5 years, 11 months ago Christian Cox
	Display view correctly Started by: lawrenceK in: Toolset Professional Support Quick solution available Problem: The link to single product pages around the product image and title are not working correctly in a product category view. Solution: Suggested to add a link tag around the image and title, separately. Relevant Documentation:		2	5	6 years ago lawrenceK
	Fancybox is not working Started by: lawrenceK in: Toolset Professional Support Quick solution available Problem: I am displaying multiple instances image field. When a user clicks on an image, it should open the full-size in a lightbox. Solution: You can setup the HTML link, like this: https://toolset.com/forums/topic/fancybox-is-not-working/#post-1208065 Relevant Documentation: https://toolset.com/documentation/customizing-sites-using-php/functions/#image		2	5	6 years ago lawrenceK
	Remove WP meta info from View page Started by: lawrenceK in: Toolset Professional Support		2	2	6 years, 1 month ago Luo Yang
	Taxonomy filter not working Started by: lawrenceK in: Toolset Professional Support		1	1	6 years, 1 month ago lawrenceK

Viewing 8 topics - 1 through 8 (of 8 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.