This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user's product content template is not getting applied to new products.
Solution:
The issue here is that the user had our Layouts plugin installed and had created a blank product layout. So their new products were being assigned to this blank layout.
In this case I would recommend creating your product template with layouts if you intend to continue with layouts.
Or secondly you can just disable layouts and then just set your new products to use your previously created content template.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 16 replies, has 2 voices.
Last updated by 5 years, 5 months ago.
Assisted by: Shane.
