Profile: JoshuaD7497

JoshuaD7497

Support threads created in the last 30 days: 1

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 15 topics - 1 through 15 (of 26 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	My feature images have all gone tiny Started by: JoshuaD7497 in: Toolset Professional Support		1	6	1 day, 17 hours ago Minesh
	Unable to add new Views Started by: JoshuaD7497 in: Toolset Professional Support Quick solution available Problem: Customer described the issue: I'm trying to add a NEW view to a page, which will be based on an existing view. But when I add a View block, I only get the choice to use an existing view, not to create a new one. Solution: Upon further review, we identified that the issue was the deactivation of the Toolset Access, somehow it was impacting in the permission of creating a new view directly from the gutenberg editor. After enabling it again the option became accessible once more.		2	11	7 months, 1 week ago Mateus Getulio
	Cannot update pages when a View block is present on a page Started by: JoshuaD7497 in: Toolset Professional Support		2	10	10 months, 2 weeks ago JoshuaD7497
	Setting the Toolset gallery block to use large images (lightbox display) Started by: JoshuaD7497 in: Toolset Professional Support		2	4	1 year, 5 months ago JoshuaD7497
	Adding a Map block (alongside a View) Started by: JoshuaD7497 in: Toolset Professional Support		2	10	1 year, 8 months ago JoshuaD7497
	Displaying captions in the lightbox display for gallery images Started by: JoshuaD7497 in: Toolset Professional Support Quick solution available Problem: Displaying captions in the lightbox display for gallery images Solution: You will have to add the custom JS workaround to display the captions with the lightbox added by gallery image. You can find the proposed solution in this case with the following reply: https://toolset.com/forums/topic/displaying-captions-in-the-lightbox-display-for-gallery-images/#post-2364257 Relevant Documentation:		2	3	2 years, 6 months ago JoshuaD7497
	Cannot update Toolset Types on any of my sites Started by: JoshuaD7497 in: Toolset Professional Support		2	3	2 years, 10 months ago JoshuaD7497
	Need to refresh map after changing filters using ajax search Started by: JoshuaD7497 in: Toolset Professional Support		2	10	2 years, 11 months ago JoshuaD7497
	Confirmation of approach being used Started by: JoshuaD7497 in: Toolset Professional Support		2	6	2 years, 11 months ago JoshuaD7497
	Custom view not displaying when added to home page (search box only) Started by: JoshuaD7497 in: Toolset Professional Support		2	5	2 years, 11 months ago JoshuaD7497
	Setting archive image sizes Started by: JoshuaD7497 in: Toolset Professional Support		2	3	2 years, 11 months ago JoshuaD7497
	Custom view styles only applied to first page of posts Started by: JoshuaD7497 in: Toolset Professional Support		3	11	3 years, 2 months ago Christian Cox
	Maps keep defaulting to Africa when post first created Started by: JoshuaD7497 in: Toolset Professional Support Quick solution available Problem: Display the map + marker shortcodes with PHP codes. Solution: You can try with a content template: https://toolset.com/forums/topic/maps-keep-defaulting-to-africa-when-post-first-created/#post-2134455 Relevant Documentation: https://toolset.com/documentation/programmer-reference/views-api/#render_view_template		2	3	3 years, 3 months ago JoshuaD7497
	Cannot save minor change to View Started by: JoshuaD7497 in: Toolset Professional Support		3	7	3 years, 4 months ago JoshuaD7497
	Setting a default image for display Started by: JoshuaD7497 in: Toolset Professional Support Quick solution available Problem: I have a custom image field and I would like to display a default image if the field has no value. Solution: Use a series of conditional blocks to display a default image if the field is empty or display the custom field image if the field has some value. Relevant Documentation: https://toolset.com/course-lesson/using-toolset-conditional-block/		2	3	3 years, 5 months ago JoshuaD7497

Viewing 15 topics - 1 through 15 (of 26 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.