Profile: andreasK-15

andreasK-15

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 7 topics - 1 through 7 (of 7 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Member site tutorial – "Show Content Template" not shown Started by: andreasK-15 in: Toolset Professional Support		2	3	2 years, 2 months ago andreasK-15
	HTML/CSS formating – spacing issue Started by: andreasK-15 in: Toolset Professional Support		2	4	2 years, 7 months ago Minesh
	I want to replicate a video modal with a dynamic Youtube link Started by: andreasK-15 in: Toolset Professional Support		2	4	3 years, 8 months ago Shane
	I want to check a conditional field and define a if-then-else condition Started by: andreasK-15 in: Toolset Professional Support		2	2	3 years, 8 months ago Luo Yang
	Dynamic content carousel/view slider not adjusting to screen size (w/ Elementor) Started by: andreasK-15 in: Toolset Professional Support Quick solution available Problem: The user is using a slider and would like to have different sizes and item numbers depending on the screen. Solution: We can implement this with two views/sliders inside two container blocks. The first container block is configured to be hidden for mobile, and the second one is configured to be visible only on a mobile. Check this screenshot on how to make the container hidden for tablets http://prntscr.com/10m3jy3 The first container holds the slider view that you have already prepared(3cols, 3items for Desktop. 2cols 3items for tablet ). And the second container holds a new slider view that has 1 column and 1 item.		2	8	3 years, 9 months ago andreasK-15
	Dynamic download button is not offering to link custom field “file” Started by: andreasK-15 in: Toolset Professional Support Quick solution available Problem: The issue here is that the user is unable to specify a file field as a link for the dynamic button block Solution: This is a known issue by our developers and they are working to resolve the issue. This fix should be available in a future release		2	5	3 years, 9 months ago andreasK-15
	Azure Maps not loading on iPhone (desktop works fine) Started by: andreasK-15 in: Toolset Professional Support		2	5	3 years, 10 months ago andreasK-15

Viewing 7 topics - 1 through 7 (of 7 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.