[Resolved] WYSIWYG Not Displaying at Custom Field (Secondary Languages)

[Author]

Posts

[Susan Siow]

I am trying to create a custom field (WYSIWYG) for WooCommerce product editor, however the WYSIWYG is showing as a single line field at the WPML Translation Management editor.

[Waqar]

Hi Susan,

Thank you for contacting us.

The issue you reported, has already been highlighted to the concerned team. I'm afraid, I don't have a time estimate to share at this time, but I'll update you through this ticket, once it gets fixed.

Appreciate your report and I've added your voice to the issue, to raise the urgency.

regards,
Waqar

[Susan Siow]

The issue is being mentioned here - https://wpml.org/forums/topic/acf-wysiwyg-field-is-shown-as-a-single-line-field-in-the-translation-editor/ and not completely solved. Secondly, kindly check with your upper-level support team about the status of this case and update this thread as soon as possible. This project is urgent, kindly understand, thanks!

[Susan Siow]

Thirdly, I still require support on this - https://toolset.com/forums/topic/woocommerce-product-gallery-and-add-to-cart-shortcodes-not-displaying-correctly/ , kindly assist, thanks!

[Waqar]

Hi Susan,

I can understand the urgency and will update you through this ticket, as soon as this gets fixed.

We've also added its entry in "known issues" section:
https://toolset.com/errata/wysiwyg-field-assigned-to-woocommerce-products-and-translated-in-wpml-becomes-simple-text-inputs-in-wpmls-translation-editor/

As for the other ticket ( https://toolset.com/forums/topic/woocommerce-product-gallery-and-add-to-cart-shortcodes-not-displaying-correctly/ ), I'll follow up on that same thread shortly.

regards,
Waqar

[Susan Siow]

Hope it can be solved soon, thanks!

[Susan Siow]

This has been taken too long, please update. Thanks.

[Waqar]

Hi Susan,

Thanks for writing back.

Our development team is working on this and I'll update you through this ticket, as soon as this gets fixed.

regards,
Waqar

[Susan Siow]

Hi Waqar,

Can you help check with your technical team about the estimated time for the resolution? Thanks.

[Waqar]

Hi Susan,

I can understand the urgency and the inconvenience associated with this issue.

Based on your comments ( https://toolset.com/errata/wysiwyg-field-assigned-to-woocommerce-products-and-translated-in-wpml-becomes-simple-text-inputs-in-wpmls-translation-editor/ ) and this thread, we have already highlighted this issue again with the concerned team.

Since each issue requires a different level of complex testing, quality, and compatibility checks, it is not possible for us to share time estimates for fixes.

But I can assure you that each issue is considered important and as soon as this will get resolved, we'll update our erratum page and I'll personally update you through this ticket.

regards,
Waqar

[Susan Siow]

Please follow up, thanks.

[Waqar]

Hi Susan,

I've checked and though I don't have an update to share at the moment, I'll keep you in the loop.

regards,
Waqar

[Susan Siow]

Hi Waqar,

Please help check and update, thanks.

[Waqar]

Hi Susan,

I've requested an update from the concerned team and will let you know once I'll hear back from them.

regards,
Waqar

[Susan Siow]

Hi Waqar,

Please update the status, thanks.