[Closed] WYSIWYG Custom Field Visual Editor Not Saving

[Author]

Posts

[alishaT]

I am trying to:

I'm copy and paste some text with hyperlinks to a custom post field and the post content doesn't save. However if you switch to the plain text tab, the post saves just fine. But since my data have hyperlinks that option is useless at the moment.

Link to a page where the issue can be seen:
hidden link

I expected to see:
Saved post data

Instead, I got:
Nothing

Please note that I have other custom field without the editor enable with a WYSIWYG and it is working just fine.

Note: My workaround, was to enable the default editor on the post type and it fixes the issue, however, I need to remove that box sooner than later since it cause confusion in the backend.

[Luo Yang]

Hello,

I have tried the URL you mentioned above, I don't see any WYSIWYG Custom Field, I see only one "Under Construction" page.

Please check these:
1) check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

2) deactivate all other plugins, and switch to WordPress default theme 2021, and test again

3) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/