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[Escalated to 2nd Tier] wrong UI in Gutenberg Editor

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Raja Mohammed 3 years, 5 months ago.

Assisted by: Raja Mohammed.

Author
Posts
#1842687
3.png
2.png
1.png

When I'm working with Toolset block the UI doesn't reflect what I have entered in Toolset blocks in the Gutenberg editor.

The three attached screenshots illustrates:

Screenshots:
3: this is what I see in front-end - exactly as expected
2: this is the setting in Gutenberg Editor (inside the Toolset "Fields and Text"-block) - why is the blue-rectangle misplaced ???
1: this is the display in Gutenberg Editor uotside the Toolset block - where did the "Edit" text go ???

It is not a malfunction, but it's really disturbing and annoying to rely on guessing when display is not reflecting what is entered.

Im using Google Chrome, Version 86.0.4240.183

Looking forward hearing from you

BR BO

#1842731
Skærmbillede 2020-11-12 kl. 22.31.19.png
Skærmbillede 2020-11-12 kl. 22.31.02.png

another example ... Gutenberg vs front-end ?!

#1843349

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello there,

I have tested the issue on my local machine, However the issue reported could not be reproduced.

May be the issue is more specific to the styles that is loaded.
It would you better if you can reproduce the issue on a sandbox site so that issue is more visible and we could look in to in with more details.
hidden link

P.S. Toolset plugins are already installed on the test site .

Let me know once done.

Regards
Raja

#1846051

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can confirm the issue, I see a similar ticket has been already escalated to the developers, I am adding your voice to the escalated ticket. I will update here once i have something share with you.