wpv-post-featured-image with crop "true" doesn't work in Fields and Text Block

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Assisted by: Waqar.

Author

Posts

July 28, 2021 at 11:11 am #2127733

umbertoZ

Hi, I've added this shortcode to a Fields and Text:

[wpv-post-featured-image size="custom" width="600" height="360" crop="true"]

I'm not getting any output.

If I use:

[wpv-post-featured-image size="medium"]
[wpv-post-featured-image]

It works fine.

Is it a bug?

July 29, 2021 at 5:42 am #2128479

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website with images of different dimensions, but couldn't reproduce this.

Can you please use the "Regenerate Thumbnails" plugin ( https://wordpress.org/plugins/regenerate-thumbnails/ ), to regenerate all the image thumbnails on the website and then check the shortcode again?

If the issue still persists, you're welcome to share temporary admin login details along with the link to a page where this shortcode can be seen.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

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