WPML – The WordPress Multilingual Plugin – updating plugin

This thread is resolved. Here is a description of the problem and solution.

Problem:

How do you reinstall the toolset id keys?

Solution:

Check this:

you are using the latest version of Toolset, especially the Toolset Types plugin, you can download them here:

https://toolset.com/account/downloads/

Relevant Documentation:

https://toolset.com/faq/how-to-install-and-register-toolset/

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Access plugin

This topic contains 2 replies, has 2 voices.

Last updated by mindyB 5 years, 9 months ago.

Assisted by: Luo Yang.

Author

Posts

April 10, 2019 at 12:56 am #1228268

mindyB

I installed the listing directory theme and must have wiped out the toolset id keys. I see that the Google Map keys were wiped out as well.
How do you reinstall the toolset id keys? I keep getting rerouted to WPML and not to Toolset to enter the keys, on both this site and the other site we're testing.

Thanks, Mindy

April 10, 2019 at 3:45 am #1228303

Luo Yang

Dear Mindy,

I suggest you try these:
1) Make sure you are using the latest version of Toolset + WPML plugins, especially the Toolset Types plugin, you can download them here:
https://toolset.com/account/downloads/

2) Follow our document to re-generate a Toolset site key, and install it in your website:
https://toolset.com/faq/how-to-install-and-register-toolset/

3) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, deactivate all Custom code snippets, and test again

4) Check if there is any PHP error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

April 10, 2019 at 10:32 pm #1229052

mindyB

I never forgot troubleshooting a "broken computer" that wouldn't turn on. We spent time trying to figure out what was wrong. The last thing we thought of - it wasn't plugged in! And so with your reply. Terribly embarrassing for me. I didn't scroll down! Toolset key in was below. LOL... Thanks for the support and quick response.