[Resolved] WordPress Archives not working as before with Sensei Modules

[Author]

Posts

[rachaelA]

I am trying to access my Module Archive page.

Link to a page where the issue can be seen: hidden link

I expected to see a list of my lessons attached to this module.

Instead, I got a blank page.

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I created a support ticket about this issue a few months ago and you helped me resolve it -- but now it has recurred again.

[Luo Yang]

Hello,

I can login your website, and I have tested the URL you mentioned above as user "Support", it seems to work fine, see screenshot module.JPG.

Then I have tried to deactivate the Toolset Views plugin in your website, it display the same result.

And after log out your website, it display below message:
Oops! Coming up empty!

And it is the same result after deactivate the Toolset Views plugin, is this problem resolved?

[rachaelA]

Hi there,

That's the top of the page, the header -- there's an empty white space below it where the 4 lessons in the module used to appear with images next to them and now it's blank. So, no, it's not working correctly at all.

R

[rachaelA]

Please see this support ticket: https://toolset.com/forums/topic/views-not-working-as-before-2/

This person was able to help me and the change they suggested fixed the problem.

[rachaelA]

This is what is set up in the Toolset plugin in the WordPress archives section for the "Modules" taxonomy. You'll see that none of that information is displaying on the page.

[Luo Yang]

There should be some PHP errors occur in your website, I have tried these in your website, in your theme folder "inksplash", create a new folder "sensei", with two files:

taxonomy-module.php
loop-lesson.php

The problem is in file "loop-lesson.php", I have copied codes from your plugin file t/plugins/woothemes-sensei/templates/loop-lesson.php

It conducts PHP errors, and display blank in the URL:
hidden link

If I comment those codes:

    //while ( have_posts() ) : the_post();

        sensei_load_template_part( 'content', 'lesson' );

    //endwhile;
    ?>

Then no blank, so there should be some PHP errors in your website, I can not edit your website file wp-config.php. permission denied, please follow our document to add the PHP codes in your wp-config.php and get the PHP debug logs:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

[rachaelA]

Hi there,

I'm having a hard time understanding your response. I don't think you're seeing what the error is here.

I want to be clear -- you're correct that when you comment those lines out, the area is no longer empty. But it's STILL NOT SHOWING what it's supposed to.

The view is programmed to show all the lessons in that particular module. On the left, there is the featured image for each lesson and the title of the lesson and an excerpt.

Right now, with the changes you made, all that shows is ONE lesson -- no image and none of the classes I added in the view are showing. It's all wrong. How is it that the person before was able to help me?

Re: PHP error logs -- I use Flywheel managed WordPress hosting, so I don't have direct access to my wp-config file. I have downloaded the PHP error log here: hidden link

R

[rachaelA]

Why is this marked as resolved? It is NOT resolved!!!