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[Resolved] Woocommerce layout and shortcodes broken

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by kirillS-3 5 years, 9 months ago.

Assisted by: Waqar.

Author
Posts
#1200881

I have an issue with woocommerce product page that it's layout broken and woocommerce shortcodes not processed. It happens after last update of toolset plugins.

#1201217

Hi there,

Thank you for waiting.

During troubleshooting, I noticed that all the shortcodes which are not being processed are part of "Toolset WooCommerce Views".

If you'll check your website's plugins list, you'll note that this plugin is disabled.
( hidden link )

Please activate it and then check the shortcodes again.

regards,
Waqar

#1201316
Screenshot 2019-02-16 22.25.51.png

Wow... Thanks for simple solution, but it is really strange, because I never disabled this plugin.
Now I enable it again and shortcodes work again.

But I have other issue in the same time with the same page - as you can see on any product page (like here: hidden link) - there is additional woocommerce features like product image and booking option above and below main page layout, created by Toolset Layouts. If you will check backend (also please use hidden link as initial domain to previous data)6 you will see that there is nothing like this in Product layout.
Will be nice to fix it.

#1201568

Hi,

It seems that as a result of the "Toolset WooCommerce Views" plugin's reactivation, some of its settings were reset.

I've updated the options to use WooCommerce Views plugin's default templates for the products archive and single product pages at WP Admin -> Toolset -> WooCommerce Views and the extra content issue is fixed.
hidden link

regards,
Waqar

#1201734

My issue is resolved now. Thank you!