I have multiple custom posts and views in this site. I'm not sure which update caused the following problem, everything is latest version anyway now. So, after update the other views are ok, but customized WooCommerce product archive pages break the header of the site pretty completely. Somehow the row and column grids are damaged.
Hi,
Thank you for contacting us and I'd be happy to assist.
From looking into the styles loaded on the products archive page ( hidden link ), I noticed that the styles needed for the header elements to show correctly are included in the theme's file:
hidden link
But on this products archive page, that CSS file is not being loaded and instead, a different file is replacing it:
hidden link
This change in the loaded CSS files results in the header's current appearance on that page.
To troubleshoot, I'll recommend to make a complete backup copy of the website and then test the products archive page again, with all non-Toolset plugins disabled (other than WooCommerce). To rule out any code conflict from the child theme, you can also temporarily set the parent theme Divi as the active theme.
If the issue is fixed, you can start adding the removed elements back, one-by-one, to narrow down to a possible conflict.
In case the issue still persists, you're welcome to share a clone/snapshot of your website, for further troubleshooting:
https://toolset.com/faq/provide-supporters-copy-site/
Let me know how it goes and your next reply will be private.
regards,
Waqar
Hi Waqar and thank you. Disabling the plugins didn't help. I couldn't at this moment disable all the plugins since it's a public website, but one by one I disable almost all and no help. Also changing to Divi didn't help. But as a workaround I now added into head this
<link rel="stylesheet" type="text/css" href="hidden link">
and it helps for now.
Hi,
Thanks for the update and yes as a quick fix, manually including the required CSS file from the theme should work.
But to learn how the Divi theme manages and loads these CSS files, I'll recommend getting in touch with its official support team, so that this can be avoided in the future.
If it turns out that this is related to any feature from our Toolset plugins, you're welcome to let us know for further investigation.
Note: We have an official guide on using Divi and Toolset together at:
https://toolset.com/documentation/recommended-themes/toolset-divi-integration/
regards,
Waqar
