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[Resolved] why the homepage can't display?

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by liaoc 4 years, 1 month ago.

Assisted by: Waqar.

Author
Posts
#2059367
D33A0501-CA1F-4A4F-9619-6D82FE3BF3D7.jpg

Tell us what you are trying to do?
I use the cooking Made Simple,But the homepage can't show ,only show the header.Why?

Is there any documentation that you are following?
no.I see your document online,but not found.
Is there a similar example that we can see?
Please see the attach file.
What is the link to your site?
hidden link

#2060133

Hi,

Thank you for contacting us and I'd be happy to assist.

A page's content can be blank if more than 1 content template from a different page builder or plugin is assigned to it.

To troubleshoot this, I'll suggest the following steps:

1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.

2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty-One.

If it's fixed, you can start adding the disabled items, one by one, to narrow down to a possible conflicting one.

3. In case the issue still persists, I'll need to see how this homepage is set up in the admin area and you're welcome to share temporary admin login details in reply to this message.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#2060747

My issue is resolved now. Thank you!