Why does the plugin say "Toolset plugin cannot connect to toolset"?

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 1 year, 10 months ago.

Assisted by: Luo Yang.

Author

Posts

February 14, 2023 at 4:30 pm #2554421

larsP-2

Hey Toolset-Team,

I do get a notification, that says "Toolset plugin cannot connect to toolset.com".

See at the uploaded screenshot.

Thanks for your help.

Best wishes
Alisa Andris

February 15, 2023 at 7:52 am #2554839

Luo Yang

Hello,

Please get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

Can you try click button "Check for update", or install another Toolset plugins in your screenshot?
If both work fine, you can ignore that message, it might be a cache problem.

The topic ‘[Closed] Why does the plugin say "Toolset plugin cannot connect to toolset"?’ is closed to new replies.