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[Resolved] White screen in content templates

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 17 replies, has 2 voices.

Last updated by Darren 4 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1589329

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Darren,

I've escalated the issue to our 2nd tier supporters.

However a previous version of the All in one SEO plugin works fine with your setup.

If you go to the link below.
https://wordpress.org/plugins/all-in-one-seo-pack/advanced/

Then scroll to the bottom of the page where you see "PREVIOUS VERSIONS" you can get version 3.3.5 of the plugin to download.

Installing this version would resolve the issue for you as well while we wait on some more information.

Thanks,
Shane

#1589803

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Darren,

A follow up on this issue.

As i've previously mentioned that there is a compatibility issue with the All in One SEO Pack plugin and our Plugins. We have made contact with the All in One SEO Pack team and they should be providing a fix for the issues.

We have published an erratas page for this where you can see a little more detail on the issue. Click the link below for this.
https://toolset.com/errata/all-in-one-seo-plugin-conflict-with-types-provokes-errors-on-post-edit-screens/

There is also another link to the Author's forum where you can see customers with similar issues.

As of now there is nothing that we can do to address this and its now in the hands of the All in One SEO Pack team.

Thanks,
Shane

#1589809

My issue is resolved now. Thank you!

As stated before, I resolved the issue by switching to Yoast and uninstalling All In One SEO.