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[Resolved] When using pagination to click to next page it gets stuck on loading

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by guyS 4 years, 2 months ago.

Assisted by: Waqar.

Author
Posts
#2072141
Screen-Shot-2021-05-31-at-10.24.17-am.png

I am trying to: fix/resolve the next/pagination buttons to work (ie - click 2/3 or next btn)

Link to a page where the issue can be seen: hidden link

I expected to see: the next view of courses

Instead, I got: stuck on loading screen overlay

I also updated the toolset block plugin. Before this i updates all toolset plugins and that seemed to crash the website. So restored a backup.

#2072311

Hi,

Thank you for contacting us and I'd be happy to assist.

When the website crashed, did you see any errors or warnings on the screen or in the server's error logs?

To troubleshoot this, I'll need to see exactly how this view is set up in the admin area. Can you please share temporary admin login details, in reply to this message?

Note: Your next reply will be private and though no changes will be made on your website, please make a complete backup copy, before sharing the access details.

regards,
Waqar

#2073569

Thanks for writing back and sharing the screenshot.

The error message seems to be related to the Beaver Builder's theme builder plugin and not Toolset plugins.

I'm getting the 'ERROR: Incorrect username or password.' message when trying to log in to the admin area.

Can you please check the username and password again?

Note: I've set your next reply as private.

#2074383

hi waqar

i have been able to fix the issue. i just needed to change the pagination settings within the toolset view settings.

i will close the ticket now

thanks 🙂

#2074385

My issue is resolved now. Thank you!