[Resolved] When I'm activating Toolset Views, the whole pages content is missing

[Author]

Posts

[Hila Mizrahi]

We've recently upgraded from Toolset v2, to Toolset v3.

Once I activated the Toolset Views, the whole content in all pages is missing...
Even if there is no Toolset View.

We're using Elementor for our pages.

Please help!

[Nigel]

Do you have a staging site for testing where we can activate Views and see the problem?

When you say "all pages" you really mean "all pages"? Every page on the website loses its content?

I'll set a private reply in case you have some updated credentials to provide.

[Luo Yang]

Hello,

I can see the problem in your website, the problem is: those pages are assigned with an empty content template.

I have done below modifications in your website:
1) Activate Toolset Views plugin
2) Dashboard-> Toolset-> Content Templates-> Usage for single page
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in row "Pages", click the "Clear" button, it can remove the connection between all the pages and the empty content template.
Test it in front-end:
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It works fine, please check if it is fixed, thanks

[Hila Mizrahi]

Well this issue is resolved.
But I can't update a custom post type names "Competitor".

For example,
After I edited this one:
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The content disappeared.

I don't really understand why is this happening, with Toolset V2 everything was ok.
Is there anything that I'm not doing right?

[Luo Yang]

Please edit the post you mentioned above:
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The post content is empty, so it is expected result to see: empty content.

In your case, I suggest you setup a content template for single "Competito" post, see our document:
https://toolset.com/course-lesson/creating-templates-to-display-custom-posts/

[Hila Mizrahi]

Hey,
I already wrote a reply but for some reason it's not showing.
The issue is indeed fixed.

But we encounter another issue,
For example this page:
hidden link

If we edit its data in the backend, after we update the content is gone from the frontend.
Those issues started when we upgraded to v3 from v2.

Please help.
You can work on the production site.

Thanks.

[Luo Yang]

I have tried it again in your website, with below steps:
1) Edit the problem post:
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Add some text into post content,

2) Test it in front-end:
hidden link

It works fine, I can see those added text, is there anything missing?
Please provide detail steps to reproduce the same problem:

If we edit its data in the backend, after we update the content is gone from the frontend.

[Hila Mizrahi]

No..
It was just a simplr content editor,
It had a content template,
and it disappeared when we upgraded from v2 to v3.

When you go to Toolset -> Content Templates,
You can see that in the published there are 36 published,
But you can't see any of them in the list...

[Luo Yang]

Thanks for details, I have done below modifications in your website:
1)Deactivate WPML plugins, and reactivate them
2) Dashboard-> Toolset-> Content Templates:
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It works fine now.
3) Edit the problem post:
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Assign it with content template "Template for Competitors"

Test it in front-end:
hidden link
It works fine now.

You can assign this content template to all other "Competitors" posts here:
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in section "Usage", click button "Change usage", and click button "Bind 8 Competitors"