i had a older version i think free of toolset and wen i want to install new one my site crash
Hello,
There should be some PHP errors in your website, please try to get the PHP debug logs from your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
section "PHP Debugging"
Copy/paste the debug logs, it will help us to locate the problem.
[12-Jul-2022 10:45:02 UTC] PHP Notice: Only variables should be passed by reference in /home/bucajks/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/functions-load.php on line 107
[12-Jul-2022 10:45:02 UTC] PHP Deprecated: Function get_magic_quotes_gpc() is deprecated in /home/bucajks/public_html/wp-includes/load.php on line 653
[12-Jul-2022 10:45:02 UTC] PHP Notice: Trying to access array offset on value of type bool in /home/bucajks/public_html/wp-includes/theme.php on line 2241
[12-Jul-2022 10:45:02 UTC] PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/bucajks/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/lib/enlimbo.forms.class.php on line 930
[12-Jul-2022 10:45:02 UTC] PHP Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /home/bucajks/public_html/wp-content/plugins/types/vendor/toolset/types/embedded/includes/wpml.php on line 644
[12-Jul-2022 10:45:02 UTC] PHP Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /home/bucajks/public_html/wp-content/plugins/types/vendor/toolset/types/embedded/includes/wpml.php on line 661
I can see two items of debug logs are from Toolset Types plugin, and I have searched it in our forum, found one related thread:
https://toolset.com/forums/topic/warning-continue-targeting-switch-is-equivalent-to-break-did-you-mean-to-u/
Above thread is resolved by upgrading Toolset plugins.
Please check these in your website:
1) Install the latest version of Toolset Types plugin, you can download it here:
https://toolset.com/account/downloads/
2) Upgrade all other Toolset plugins to the latest version and test again
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
section "Automatic Installation (once you have Types plugin installed)"
can i get a refund because it is not working
You can ask the refund here:
https://toolset.com/buy/refund/
And if you need more assistance for the original issue, please provide a copy of your website in below private message box, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/
OK, feel free to create new ticket if there are other new questions.
I asked for a refund but no one answered me can you assist me or tell someone for it
