Skip Navigation

[Resolved] when I bought “Presentation” say to me if I buy “Toolset Agency” is was for life

This thread is resolved. Here is a description of the problem and solution.

Problem:

When I bought the license I asked them before because the plan was to buy the agency license, a payment for a lifetime.

Solution:

According to our "Buy Toolset" page:
https://toolset.com/buy/

There isn't lifetime licence any more, all plans need to renew yearly, this was changed in 2018 April.

Relevant Documentation:

https://toolset.com/2018/04/why-were-not-going-to-offer-any-more-lifetime-accounts-for-toolset/

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by AlvaroB 5 years ago.

Assisted by: Luo Yang.

Author
Posts
#1377463

when I bought "Presentation" say to me if I buy "Toolset Agency" is was for life, i was going to do it but now you changes it, now I will have to pay renew yearly renewals cost $271.04€ to get updates, I don't think it's fair, when I bought the license I asked them before because the plan was to buy the agency license, a payment for a lifetime.

#1377637

Hello,

According to our "Buy Toolset" page:
https://toolset.com/buy/

There isn't lifetime licence any more, all plans need renew yearly.

This was changed in April, 2018, see our blog post in April 23, 2018:
https://toolset.com/2018/04/why-were-not-going-to-offer-any-more-lifetime-accounts-for-toolset/

Where and when do you get the message: if I buy "Toolset Agency" is was for life.

Can you take a screenshot for it?

#1377671

sorry

#1377673

My issue is resolved now. Thank you!