This thread is resolved. Here is a description of the problem and solution.
Problem:
Please help me understanding what's wrong with geolocalization， from my Android phone stores are the right local ones but distance calculation seems to be wrong in many cases。
Solution:
Toolset Maps can only get the Straight line distance, but if in Google Maps, you will get Road distance, it conducts the issue you mentioned above.
Relevant Documentation:
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This topic contains 4 replies, has 2 voices.
Last updated by 4 years, 3 months ago.
Assisted by: Luo Yang.
Hi Luo Yang
1.
- No JS errors on page, "successfully updated user preferred location" message ok
- I've tried to set the View debug mode on, but when I select the option no compact/full selection appears and no SAVE button either, so I cannot use it, see picture. Is it a bug ? all my plugins are updated.
2.
Yesterday I moved 40km away to find a good wifi connection at an internet point of a bigger town. My PC immediately returned the right stores in the area, while my phone still returned the stores of my original location. I asked the manager to connect with his own phone and it showed the right stores (same as my PC). So it looks like this time my phone was wrong, I don't know why (I cleared Android Chrome cash and geolocalization is set to Hi sensitivity).
Distance calculation however seems quite weird:
Store1: Toolset = 1.1 km ; Google Maps = 1.5 km (+36%)
Store2: Toolset = 7.5 km ; Google Maps = 9.5 km (+26%)
Store3: Toolset = 1.2 km ; Google Maps = 2.5 km (+108%)
Store4: Toolset = 0.5 km ; Google Maps = 0.7 km (+40%)
Store5: Toolset = 3.3 km ; Google Maps = 4.6 km (+39%)
Store6: Toolset = 2.5 km ; Google Maps = 2.8 km (+12%)
Toolset distance is always shorter than Maps. Who's wrong ? Doesn't Toolset use the Google API to calculate the distances ? if so why are they so different ? is there anything I should know or warn users about ? (like "don't use the hotspot ...")
Thanks
Regards
Nicola
Q1) Is it a bug ? all my plugins are updated.
I have tried it in my localhost with a fresh WP installation + the latest version of Toolset plugins, it works fine, see my screenshot:
debug-mode.JPG
And there does not exist any "Save" button, since all those settings are saved with AJAX
So the problem is abnormal, please do the normal debug steps:
1) deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code snippets, and test again
2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
Q2) Toolset Maps can only get the Straight line distance, but if in Google Maps, you will get Road distance, it conducts the issue you mentioned above.
Q3) It should be a problem of your mobile device, I suggest you check it with your sim card provider, check if it can provide the local IP address when you are travel in some other cities.
