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[Resolved] We lost all rendering of a content template

This support ticket is created 8 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by John Mac 8 years ago.

Assisted by: Luo Yang.

Author
Posts
#433056

I am trying to:
Continue to work on out site, Gaiainnovations.org. But today when I logged in, I have lost the rendering our custom post type.

WP-Tools is a confusing plugin with the mix of Views, Content Templates, Layouts and how to go together. But I we had it working, and today I have no clue why the custom post types don't show the content on the frontend correctly.

I'm pretty sure nothing is changed, and I see the code. Everything looks correct as last time I worked on the site.

Using the latest Divi 2.7.10
All WP-Types plugin is the latest update

Let me know if you need login to the site for checking.

I visited this URL:
hidden link

I expected to see:
hidden link

Instead, I got:
hidden link

#433396

Dear Johnny,

I assume you are using "Toolset Divi Integration" in your website.
Please try this:
1) Make sure you are following our document to setup your layout.
https://toolset.com/documentation/user-guides/toolset-divi-integration/
And Layouts document:
https://toolset.com/documentation/user-guides/#layouts

2) deactivate other plugins and switch to wordpress default theme, and test again

3) If the problem still exists, please duplicate same problem in a test site, , and fill below private detail box with login details and FTP access, also point out the problem page URL and layout URL, I need a live website to test and debug, thanks

#435293

Luo, hello!

Haha, I figured this issue out. For some reason, the custom post type had been set to use a Layout instead of the Template for that post type. All good now 🙂

But I have another question about a problem we have with rendering the layout on a page. Should I just add that here, or start a new post?

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.