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[Resolved] We could not connect to the Google Maps autocomplete service….

This thread is resolved. Here is a description of the problem and solution.

Problem:
Error with Address field: We could not connect to the Google Maps autocomplete service, but you can add an address manually.

Solution:
Could you please try to follow the following steps:
- Go to Toolset > Settings > Maps and make sure your API key is entered correctly. Click "Check API" to confirm the API key is valid.
- Can you check to ensure the following API's are enabled for your Map API key: Maps API, JavaScript API, Geocoding API, and Places API.
- Please check you created the non-restricted google map API key (the key should not bind to any specific domain)

Relevant Documentation:
=> https://toolset.com/course-lesson/creating-a-maps-api-key/

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 6.94 hours from now. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by JEN 2 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#2324415

JEN

I suddenly started seeing this error in admin and front end for a Toolset map field:

**We could not connect to the Google Maps autocomplete service, but you can add an address manually.**

Was working fine a couple days ago so we know things were set up correctly. What could cause this?

#2324631

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Could you please try to follow the following steps:
- Go to Toolset > Settings > Maps and make sure your API key is entered correctly. Click "Check API" to confirm the API key is valid.
- Can you check to ensure the following API's are enabled for your Map API key: Maps API, JavaScript API, Geocoding API, and Places API.
- Please check you created the non-restricted google map API key (the key should not bind to any specific domain)

Does that helps?

#2325223

JEN

Thanks. Looks like a billing issue as I see this:
REQUEST_DENIED - You must enable Billing on the Google Cloud Project at hidden link Learn more at hidden link