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[Resolved] Views showing empty video field tags

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Beda 5 years ago.

Assisted by: Beda.

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#1233062

I am trying to: Copy a site and have it working the same.

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link
That content has an empty video field (that shows below the featured image, like hidden link)

Instead, I got: the copied site (559AuctionHouses) shows '[types field='video'][/types]' instead of nothing for the empty video field.

The tags in the content template are identical on each site:

[wpv-conditional if="( NOT(empty($(wpcf-video))) )"]
[types field='video'][/types]
[/wpv-conditional]

#1233170

Given the whole shortcode [types field='video'][/types] is printed, it seems Types is not active?
I can see in your Debug infor Toolset Types 3.2.7 to be active, but that might be not the case - given the Shortcode is not executed, that is very likely due to the Theme not allowing ShortCodes or Types not being active.

Another possibility since you have this field in a conditional is the conditional itself.
Does the field show properly if shown always, without a wrapping wpv-conditional?

Hence try to output only [types field='video'][/types] instead of

[wpv-conditional if="( NOT( empty( $(wpcf-video) ) ) )"]
[types field='video'][/types]
[/wpv-conditional]

If that works, it's due to the Conditional.

I can also have a look directly, please elaborate how far I can go with tests (only look, try changes as suggested above, or if a full testing site, even display plugins and similar)

I enabled private answer details to submit access in case above steps lead to no solution.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.