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[Resolved] Views are not displaying and the Views plugin is breaking my gravity forms.

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by Jason 6 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#553888

I am trying to: display views and gravity forms on the website

Link to my site: hidden link

I expected to see: I used to be able to see the views and gravity forms on this site. I'm not sure when it stopped working. I can still see the views and the custom post types I created with the types plugin in the admin. But they are not displaying on the front end of the website.

Instead, I got: Instead I get a blank white screen. I can give you a login so you can login and fix the site if you need.

#553982

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

Thank you for contacting our support forum.

Could try temporarily disabling all your non-toolset plugins and try again?

Once you have done this please let me know and I can check on the issue further .

Thanks,
Shane

#554119

I did that before I contacted you.

#554758

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

Could you send em a link to the page where this issue is occurring ? Also please try installing our latest plugin versions that were released today and let me know if the issue still remains.

Thanks,
Shane

#554842

The latest plugin are installed. Here is a link to a page that isn't displaying the view hidden link

#554852

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

Thank you I've checked on this for you and the issue is being caused by this content template here.
hidden link

Its actually empty and your page was assigned to this empty content template. What i did was to set the page to use no content templates and the page started showing normally.

Thanks,
Shane

#556708

Thanks

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.