This thread is resolved. Here is a description of the problem and solution.
Problem:
With Astra theme, after save a layout, the “Theme Options” are overridden unexpectedly.
Solution:
It is a known issue, and has been escalated to our developers.
Currently, as a workaround, when you edit/create a layout, you can click the tab "Theme Settings", open the "Theme Options" according, then save the layouts. It should be able to save theme options correctly
Relevant Documentation:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Hong_Kong (GMT+08:00)
This topic contains 4 replies, has 2 voices.
Last updated by 5 years, 4 months ago.
Assisted by: Luo Yang.
I have all my layouts and views looking great and then I want to show my client something new. During the demo A random post suddenly doesn't know that its post type is assigned to a specific layout and the featured image is gigantic, filling the whole screen as a background and the layout is all whacked.
Very frequently the "Theme Options" randomly revert to default settings. I have to set them over and over again. Its very annoying and has to be a bug.
You guys have a login that is still available. Luo Yang used it recently.
Hope this is the last of my issues. Project is almost done and has gone really well thanks to Toolset all your support team.
Jim
