Tell us what you are trying to do?
The video player does not seem to work properly. If I click on the player controls, it does not work.
Also I have two black bands at the top and bottom of the player.
Is there any documentation that you are following?
I've search in your KB. It says for the black bands that it was a matter of theme, but I have tried numerous theme without sucess.
For the video player that does not work, I have not idea.
Is there a similar example that we can see?
The code in the view is this one:
[wpv-map-render map_id="2" map_width="100%" map_height="600px" cluster="on" spiderfy="on" map_type="satellite" map_type_control="off" marker_icon="//worldbyme.tv/wp-content/plugins/toolset-maps/resources/images/markers/Home.png"]<p>the map is loading... please wait... ;-)[/wpv-map-render]
[wpv-layout-start]
[wpv-items-found]
<!-- wpv-loop-start -->
<wpv-loop>
[wpv-map-marker map_id='2' marker_id='[wpv-post-id]' marker_title="[types field='name'][/types] from [types field='country'][/types]" marker_field='wpcf-address']
<video class="wp-video-shortcode" controls="no" preload="auto" autoplay>
<source type='video/mp4' src="[types field='video-file' output='raw'][/types]" />
</video>
<p>[types field='name'][/types]'s window from [types field='country'][/types]</p>
[/wpv-map-marker]
</wpv-loop>
<!-- wpv-loop-end -->
[/wpv-items-found]
[wpv-no-items-found]
[wpml-string context="wpv-views"]No items found[/wpml-string]
[/wpv-no-items-found]
[wpv-layout-end]
What is the link to your site?
hidden link
Hi,
Thank you for contacting us and I'd be happy to assist.
Based on your report, I was able to reproduce this behavior on my test website too.
I've passed this on to the concerned team and will keep you updated with the progress through this ticket.
regards,
Waqar
Hi,
Thank you for waiting.
I've heard back from the development team and the issue of the extra space and player controls is no longer reproducible when using the view created using the new Blocks based editor.
For the view created using the classic editor, you can remove the class="wp-video-shortcode" attribute from the "video" tag, and the video will show correctly inside the map's marker.
Example:
<video controls="no" preload="auto" autoplay>
<source type='video/mp4' src="[types field='video-file' output='raw'][/types]" />
</video>
I hope this helps and please let me know if you need any further assistance around this.
regards,
Waqar
