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[Resolved] Video in toolset post not working

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by Christopher Amirian 3 years, 3 months ago.

Assisted by: Christopher Amirian.

Author
Posts
#2407383

I am trying to: post an embedded video from vimeo

Link to a page where the issue can be seen: hidden link

I expected to see: the video post

Instead, I got: the video never processed.

#2407537

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

For what you're planning it would be best to use the "Embedded Media" type field (instead of the URL or single-line type fields).

Through that field, the URL from Vimeo and other supported services ( ref: https://wordpress.org/support/article/embeds/ ) will properly show the video player.

https://toolset.com/documentation/customizing-sites-using-php/functions/#embedded-media

Thanks

#2407969

I tried that and did a video, and the video is still not showing up.

#2408357

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Also, give us the page that we need to check which you added the video.

Thanks

#2410239

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

I checked the website and here are the issues with the steps you took:

1. The link to the Vimeo URL that you added in the single Test video post was wrong and it shows nothing if you check it on Vimeo website directly while you are logged out.

I changed that URL to something that can be shown such as the example below:

hidden link

2. The content template that you assigned for the videos post type was empty.

You need to add something there to show the video itself.

I used the block editor to add the videos using the text and Fields block.

For more information about the contact templates please check the documentation below:

https://toolset.com/course-lesson/creating-templates-to-display-custom-posts/

Now if you check the test page it works:

hidden link

Thanks.