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[Resolved] User/Post Forms occasionally being blocked

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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#1180656
Screen Shot 2019-01-09 at 11.50.14 am.png

I am trying to: "Submit various forms"

Link to a page where the issue can be seen: "hidden link"

I expected to see: "User/Post Forms"

Instead, I got: "Only occasionally the form SUBMITS, 'The update was not saved because of the following problem: This form can not edit users with a role of' " ( Note the lack of Role name ). The user does indeed have a valid role ( of "fg-member" )

#1180668

Hello,

The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, remove all custom JS codes and test again

3) Enable PHP debug mode, submit the problem form again, and provide the debug logs here:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging