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User form is not submitting / creating accounts
Hi,
Thank you for contacting us and I'd be happy to assist.
I just tested the user form and it worked to successfully create a user account.
Can you please test the form again and let me know about the exact steps and errors, in case it doesn't work?
regards,
Waqar
It is not working. When I submit the form, there is no confirmation or page change. It just refreshes and shows the form again, still filled in with the responses.
Okay, very strange. It seemed to have worked the second time.
Possibly it was because the email had already been used. Is there a way to give an alert if the email has already been registered?
Thanks for writing back.
If a user is already registered with an email, the form shows the default validation error message "Sorry, that email address is already used!".
I'll recommend clearing all involved caches and then checking the form again. In case, you still notice something is off, you're welcome to share temporary admin login details, in reply to this message.
Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.
Thank you for sharing the admin access.
I noticed that in your user form "Find My Material Registration", the default "Form messages" field was removed.
I've added it back ( screenshot: hidden link ) and the form messages are showing now ( screenshot: hidden link ).
