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[Resolved] unwanted fade to white in a slider if a condition is applied

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 16 replies, has 3 voices.

Last updated by Jamal 4 years, 2 months ago.

Assisted by: Jamal.

Author
Posts
#1863659

Hi Minesh

Caches have been cleared without any change.
They should be cross-fading and not fade to 0 then fade to the next one...

#1865813

Hello Fabrice,

I worked today on the local copy that I have taken earlier this week and I was not able to reproduce the issue with the default theme 2020. So, it has something to do with the theme.

I started by updating the theme to the latest version and it fixed the issue. So, I headed back to your staging site and I found out that the theme is already updated on it. And that the issue is not reproducible anymore. Check this screencast hidden link

I assume that the last update of the theme has fixed something that has fixed this issue. Frankly, I was not able to find out the real cause behind the white screen.

Please let me know if this issue is fixed or if you still need assistance with it.