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[Resolved] Types Update Made Toolbars Disappear

This thread is resolved. Here is a description of the problem and solution.

Problem:
The customer reported that after updating to Toolset Types 3.4.16, the additional Toolbars from the Advanced Editor Tools plugin are no longer showing on the WYSIWYG fields.

Solution:
Guided that the Toolset's WYSIWYG field doesn't officially support this integration with the TinyMCE Advanced and it will require integration at the plugin level and you're welcome to submit a feature request for it.

Relevant Documentation:
n/a

This support ticket is created 2 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Focus on the Family 2 years, 5 months ago.

Assisted by: Waqar.

Author
Posts
#2422711
Toolset Types pre-update screenshot.jpg
Toolset Types post-update screenshot.jpg

I recently installed the Toolset Types 3.4.16 update on my site. Doing so caused some toolbars to disappear from the editing fields for my custom post types. I've attached screenshots showing the toolbars before and after the update. How do I get the toolbars back?

Thanks for your help.
Barney Royalty
Focus on the Family

#2422905

Hi,

Thank you for contacting us and I'd be happy to assist.

From your website's debug information, it seems you're referring to the additional toolbar added by the 'Advanced Editor Tools' plugin.

The Toolset's WYSIWYG field doesn't officially support this integration with the TinyMCE Advanced. It is possible that it worked with the previous Types versions, but I've tried some workarounds and custom code on my website with the latest release, and unfortunately, wasn't successful.

This means that it will require integration at the plugin level and you're welcome to submit a feature request for it at:
https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/

regards,
Waqar

#2423281

Thank you, Waqar. I've submitted the enhancement request.

Barney Royalty
Focus on the Family